Oh. My. Gosh.

I’m trying to organize getting a cable modem installed. The only good thing I can say about it is that it looks like they can do it in a timeslot where I am not at work.

However, I damn near had to argue with the “customer service rep” to get what I wanted – There is fast internet, with a sane cap (what I wanted), but they were absolutley adament that I get half-as-fast (and slightly cheaper) internet with a crazy-huge-large data cap that I would never get through.

Then, they wouldn’t let me get it as a non-1-year thing; contrary to what their website says.

And my favourite part was when she had me try and spell “M”.

I am so close to cancelling (zomg. If I could talk to a human to do that), and choosing someone else.